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1. Acceptance of terms: By accessing aspireforlife.com you accept these terms. If you do not accept these terms, you may not use aspireforlife.com.
2. Changes to terms: We may amend these terms from time to time. Amendments will be effective when posted on aspireforlife.com. You are responsible for ensuring that you are familiar with our latest terms of use. Your continued use of aspireforlife.com means that you accept any amendments to the terms.
3. Rights of use: You must be over the age of 18 to use aspireforlife.com. Aspireforlife.com is for your personal use only. You must not share any aspireforlife.com service or any material received or accessible from aspireforlife.com with any other person or organisation.
4. Warranty of Authority: By accessing aspireforlife.com you warrant that:
- all information you give us is true, correct and not misleading;
- you are over the age of 18;
- you do not suffer from or have never suffered from any eating disorder or any other medical condition which we consider inappropriate for aspireforlife.com users . If you develop such a disorder or condition, you must immediately consult a medical professional regarding any continued use of aspireforlife.com;
- you are not pregnant; and
- the laws of your country permit your access to, and use of, aspireforlife.com in accordance with these terms.
5. Operations: The use of aspireforlife.com is not an absolute right. We may in good faith, in our absolute discretion (including following any breach by you of these Terms), at any time and without notice:
- suspend, extend, restart or cancel any subscription;
- bar any person from using aspireforlife.com or reject any application for subscription; or
- take any other action we consider desirable to protect the security or integrity of aspireforlife.com.
6. Continuous improvement: We may change aspireforlife.com and its contents (including adding or withdrawing any product or service) at any time without notice. We may ask whether you wish to give feedback on your aspireforlife.com experience. Please respond fully.
Using Aspire for Life
7. Subscribe to access: To access aspireforlife.com’s products and services you will need to subscribe (by completing and submitting the online subscription form) and pay the applicable fee.
8. Secrecy: You must keep your username and password confidential. If for any reason your login details may have been discovered you must immediately reset your password and let us know.
Fees and payment
9. Fees: You are liable for the fees and charges imposed by us for aspireforlife.com products and services. Different fees will apply to different types of subscription.
10. Currency: all prices are in NZ dollars and include goods and services tax.
11. Fee changes: We reserve the right to change our fees or to introduce new fees or products and services at anytime. We will give you at least one month’s notice before any fee changes take effect by:
- displaying the change on www.aspireforlife.com;
- emailing to your last known email address; or
- advertisements in other widely circulated or viewed media.
Any price change to any service you have ordered from aspireforlife.com will only take effect from renewal of that service. Your continued use of aspireforlife.com means that you accept any fee changes.
Our subscriptions
12. Type of membership: You can elect to subscribe for a 4 week Starter Membership or a 12 week Full Subscription Service. We also offer autorenewal options of 4 weeks or 12 weeks, and club membership options of 4 or 12 weeks.
13. Benefits: Different services and/or rights of access may apply to different membership types.
Payment options
14. Autorenewal and renewal: options of 4 weeks or 12 weeks are available. With autorenewal, the fees will be deducted automatically from your credit card at 12.00am of the first day of the renewal period and will happen whenever your current subscription expires. Renewal is a one time selection and will take place at the time you activate the function.
15. Full Subscription Service: If you subscribe for the 12 week Full Subscription Service, we will debit your credit card for the applicable fee for the 12 week period when you complete the subscription process.
16. Starter Membership: If you subscribe for the 4 week Starter Membership we will debit your credit card for the applicable fee for the 4 week period when you complete the subscription process.
17. Reminders: aspireforlife.com will endeavour to send you a reminder notice by email to your last known address at least one week before each payment date.
18. Payment for products: From time to time aspireforlife.com and/or its partners may offer products for sale through aspireforlife.com. If you order a product you will be required to pay the applicable fee by submitting your credit card details. We may refuse to accept any order unless and until payment is received in full.
19. Problems with payments: If for any reason we cannot process your payment we will endeavour to contact you at your last known email address. If we do not receive a satisfactory response from you within 7 days, we reserve the right to suspend or terminate your access to aspireforlife.com without further notice.
Renewals, cancellations and refunds
20. Renewing your subscription: You have choices of auto-renewal or renewal of 4 or 12 weeks. Fees charged will be those current at the time of renewal for the service(s) renewed as displayed on aspireforlife.com. We will automatically renew your subscription if you click on the auto-renew options when signing up with us. We will endeavour to send you an email at least one week prior to your subscription expiring. The auto-renewal fee will be deducted from your credit card on the first day of the renewal period. If you do not wish to auto-renew, go to ‘Your Account’ at the top banner after login and cancel auto-renew.
Renewal option can be activated from 'Your Account'. If you choose the renewal option, a one-time renewal fee will be deducted from your credit card. This will be deducted at the time you activate the function.
21. Cancellations: You may cancel your auto-renewal by deactivating the auto-renewal option through 'YOUR ACCOUNT' after login. To do this click on “Your Account” at the top banner and follow the instructions/link. Cancellation will be effective from the expiry date for your current subscription and will not apply to any payment deduction that is already made.
22. Refunds: Except where required by applicable law, we do not give any refunds (including for cancelled subscriptions or returned products). When you cancel your subscription, access to your subscribed services will continue until the end of your subscription term.
Contact with us and discussion forums
23. Interactive communications: aspireforlife.com allows you to email questions to our professionals and participate in discussion forums hosted by us (together referred to as interactive communication). We do not necessarily endorse or accept any of the interactive communications as our own or representative of our views. We may:
- monitor and/or participate in any interactive communication;
- answer or refuse to answer any question in any manner or forum whatsoever;
- post any question and any answer on any discussion board or elsewhere on aspireforlife.com where we consider it may be of general interest;
- use, copy or quote any interactive communication for any purpose whatsoever; and
- remove your access rights or edit, modify or delete any materials which we determine in our absolute discretion violate this agreement or the discussion guidelines.
24. Discussion guidelines: You are solely responsible for the content of any interactive communication. You shall not post to any discussion forum or otherwise publish on aspireforlife.com any communication which, in our opinion:
- is for commercial purposes or advertises or solicits for sale goods or services;
- is obscene, indecent, pornographic, profane, sexually explicit, or abusive;
- constitutes or contains false or misleading indications of origin or statements of fact;
- slanders, libels, defames, disparages, or otherwise violates the rights of any third party;
- causes injury of any kind to any person or entity;
- infringes or violates the intellectual property rights, contract rights, or any other rights of any third party;
- violates any applicable laws, rules or regulations;
- contains software viruses or any other malicious code designed to interrupt, destroy or limit the functionality of any computer software or hardware or any telecommunications equipment; or
- impersonates other people or in any way breaches or attempts to breach the security of aspireforlife.com.
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